At NVTL, we regularly receive reports of common issues related to public procurement and tenders. Frequent complaints concern hourly rates, the awarding of points, high tender costs, and disproportionate or even unlawful conditions. Following the example of the BNA, we are launching the Tender Help Desk in collaboration with Severijn Hulshof Advocaten to better support NVTL member agencies in the tendering process. NVTL will cover the costs of the Help Desk through December 31, 2026.

The Tender Help Desk focuses exclusively on legal advice for the tender phase. Agency members can submit their questions using the form on this page, with a response time of up to 24 hours on business days. The Help Desk is designed to assist agency members with practical solutions and valuable insights. At NVTL, we regularly receive reports of common issues in tenders